We accept credit card payment from the following cards:

• Visa
• MasterCard
• American Express

*All refunds will be issued to the original method of payment. 

Your transactions on the site are protected because we use a secure website. We do not keep our client's credit card information.

Sorry! Once your order is placed, it cannot be changed. 

Collection 1867 does not offer exchanges. The quickest way to exchange your item is to place a new order right away, and return your original purchase for a refund.

When you complete an order an order confirmation page will appear with a confirmation number. 

You will also receive an email confirmation of your order. We ask you to review the information on the order such as:

- Verify that the shipping address is correctly written

- The name on the order is correct

If any of the information is incorrect, please contact customer service immediately that way the team can try their best to correct the information before the package leaves our warehouse. You can contact customer service via email: sam@collection1867.com 

Items purchased are subject to GST and PST (or HST) for orders destined to Canadian addresses where applicable. 

All international orders are subject to customs & duty fees collected upon delivery. The duty rate may vary depending on your country of residence.

Online orders to the US with a value of $800 and over are subject to duty fees collected upon delivery. Orders under $800 are duty-free.

If you have a discount code, you can apply it to your order at the checkout screen by entering in the correct code in the respective text box.

*Please note that only one (1) promotion code/discount code can be used per order and restrictions may apply during site-wide sale events.

Collection 1867 ships to all American and Canadian addresses.

International Destinations: Collection 1867 also ships to 40+ countries around the world. Consult the full list below

Africa: Egypt, Ghana, Kenya, Morocco, South Africa

Asia: Hong Kong, India, Indonesia, Japan, Malaysia, Russia, Singapore, South Korea, Taiwan, Vietnam

Australia, New Zealand

Europe: Armenia, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, UK, Ukraine.

Middle East: Israel, Jordan, Kuwait, Oman, Qatar, Republic of Cyprus, UAE

Americas: Argentina, Bahamas, Barbados, Bermuda, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Panama, Peru, Trinidad & Tobago, Uruguay, Venezuela

Yes. For Canadian and American address you must spend over $75. For all other International address we offer free shipping when you spend over $100. 

Canadian and American Addresses

East Coast

Standard Shipping: 3-7 business days ; Express Shipping: 2-4 business days  

West Coast

Standard Shipping: 5-7 business days ; Express Shipping: 2-4 business days 

Please add 2-3 business days for shipments to Alaska, Hawaii, Puerto Rico, Military Bases, and the Virgin Islands.

International Addresses

Deliveries to international destinations typically take 5-12 business days.

Once the order is complete each order is provided with a unique tracking number. This number can be used to track the status of the order when it is in transit.

We’ve taken several steps to ensure all information received from our online visitors is secure from unauthorized access and use. 

All transactions are completed on a secure server. Secure Socket Layer (SSL) encryption is used for every transaction to encrypt the transmissions from our eCommerce servers as well as your computer. SSL encryption works by forming a matched pair, so that your computer and our servers send data back and forth in an encrypted format.

You can consult style-specific sizing information on the product page of each item. If you wish to get more information about our sizing, or are unsure which size to pick, please contact us:  sam@collection1867.com

To return your items quickly and easily please remember these four rules:

1. Make your return request online within 10 days following delivery or in-store purchase. After requesting a return form, you have 7 days to mail the items back to us.

2. Return new items only. Returned clothes must be in new, unworn condition without any scuffs, scratches, stains, tears, or hair and with the original hang tag attached. Where appropriate, we recommend you try on the clothes with an undershirt.

3. Some items cannot be returned. All clearance items with a price ending in .97 are final sale and cannot be returned nor exchanged. Gift cards are final sale and cannot be returned.

4. Keep the tags on. All Collection 1867 garments have an attached hang tag. Please keep this tag on if you wish to return the item. If you return an item without the original hang tag still attached, the return will not be processed.

Please note that if the above conditions are not met, Collection 1867 reserves the right to refuse return processing. Your item may be donated to a local organization or discarded.

To make a return by mail, simply make your return request online within 10 days following delivery. After requesting a return form, you have 7 days to mail the items back to us.

Orders placed within Canada and the U.S.

Step 1: Please email us at info@collection1867.com with the following information:

• Order number

• Items that you would like to return 

• Reason for return

Step 2: We will reply to you with a prepaid shipping label and drop-off postal location for the return.

Step 3: Place the item(s) back in its original packaging with all tags.

Step 4: Include a copy of your Collection 1867 packing slip within the package, and highlight the item(s) being returned.

Step 5: Close and seal the package, stick the prepaid* return label provided  and drop off the package at postal location.

* Some geographical areas may be excluded from this offer. Other conditions may apply.

Orders placed outside Canada and the U.S.

For orders shipped outside of Canada or the US, customers are responsible for the return shipping. Please email us at info@collection1867.com and we will advise you of the return address.

Once your return is received and processed at our warehouse, you will receive a confirmation email. You will be refunded the full amount paid for your item, excluding any shipping fees.

Please note that it takes about 3-5 business days for a refund to appear on your credit card statement.

At this time, we do not offer direct exchanges online. The quickest way to exchange your item is to place a new order right away, and return your original purchase for a refund.

Once your return has been received at our warehouse, it will be processed in a timely manner. You will then receive an email notification once the refund has been issued.

Please note that return can take up to 3-5 business days for the amount to appear on your credit card statement.